Best Western Hotel Heide

I stayed two nights in the Best Western. The first day I had a problem with the sink which really annoyed me so I went down to reception to claim. The lady told me to wait 5 minutes, when she came back the problem was fixed. Very professional ! The room was spacious and clean, the WiFi was good. The breakfast was exceptionally good with a vast choice of food.

Very friendly staff, excellent communication. I first thought I was going to arrive after Reception had closed and received relevant information how to get access very quickly. Luckily, I arrived earlier than planned and could pick up my key from Reception.

Rooms are quiet, clean but very warm in Sommer (no Air conditioning but i got a Fan)

The staff was so helpful and kind with excellent service. Will definitely visit the hotel in the near future.

Such lovely friendly staff, so helpful and kind, very clean hotel and fab position in the town.